Cross-functional
Collaboration
The All-rounded
Product Team Member
Technical + Business
Stakeholder Management
Design Thinking
Business Plan/Strategic Road Mapping
Data Analytics
Pivot
Sprint
Summary
Takeaways
Next Iteration Goal
1
2016 - 2017
High-End Fashion Product Market
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Hong Kong & China
+ stakeholder management
+ project management
+ proposal and presentation development
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+ daily grind of pitching, presentation, account planning taught me the importance of communicating value from the receiving end point of view, task prioritization and creating solution balancing all stakeholders' interest
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Wider
industry,
territory,
domain knowledge exposure
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2017 - 2021
Customer Success@WGSN
Market Research & Consultancy
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Asia
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+ negotiation
+ project scoping
+ consumer strategies
+ consultancy
+ project management
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+ I like design thinking methodology, business research and data analytics
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++ PR background quickly helped me adapt to thinking from customers' shoes and communicate how my Asia clients could use our intelligence (product) for every single one of their unique business model
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+ customer success is about retention rate and upselling for the company but it's about knowing the solution actually help the clients cut cost, grow revenue and innovate for me
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Research;
Working with global teams;
Technology related project;
Data analysis
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2020-2022
Research@WGSN/UofT
Consumer, Design, Healthcare, AI
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Asia/Canada
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++ project management
++ consumer strategies
+ brand strategies
+ design thinking
+ quantitative analysis
+ qualitative analysis
++ stakeholder management
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+ I like adding value by creating a solution that involves both data and creativity that WORKS
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+++ @WGSN comm skills built on serving clients stationed around the world + understanding of Asia business landscape and the Asia teams enabled me to work with global and regional teams to build a new market research/customer feedback dual process, managed Asia research contributors and contribute to bi-annual global research direction in 9 months
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++ @UofT background in linguistics and determination to work in data analytics enabled me to participate in building an AI bot and analyzing cancer patient sentiment via text using SQL, Python and Excel
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Data analytics that bridge non-tech stakeholders and data;
Exploring career choice that combines design, technology and stakeholder management
2022 - Present
Data Analytics
Finance & Customer Engagement
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Canada
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+ technical understanding
+ data analysis and visualisation
+ data modelling
+++ stakeholder management
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+ I always get curious towards human behavior and our interaction with technology and our environment
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+++ previous work experience gave me a head start on translating business requirement into technical project scope and managing stakeholder expectation smoothly
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+ refined my future career goals and confirmed my interest in AI + behaviour + product management
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Product Management role in AI/Consumer space;
Wider territory exposure
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